Intelligence Suite
Your CRM does not just store data \u2014 it thinks. Customer trust scores tell you who to prioritise. AI insights spot trends you would miss. Voice notes become text automatically. And dual analytics show you both your marketing and operations at a glance.
A CRM That Thinks for You
Six intelligence features that turn raw business data into clear decisions and actionable next steps.
Customer Trust Score
Every customer gets a score from 0 to 100 based on payment speed, order frequency, spending, communication, referrals, and return history. Updated automatically.
AI Business Insights
The system analyses your sales, customers, inventory, and payments to spot patterns. It tells you about declining sales days, at-risk customers, seasonal trends, and growth opportunities.
Voice Note Transcription
When customers send WhatsApp voice notes, AI transcribes them to text instantly. It also extracts action items \u2014 orders, complaints, questions \u2014 so nothing gets lost.
Dual Analytics Dashboard
Two views in one: Marketing tab shows campaign performance, engagement, and ROI. Operations tab shows revenue, debts, inventory health, and customer activity.
Configurable Trust Weights
You decide what matters most. Adjust the weight of payment speed, order frequency, spending, communication, referrals, returns, and loyalty duration.
Priority Recommendations
AI insights come with priority levels \u2014 critical, high, medium, low. The most important actions appear first so you know exactly where to focus.
From Data to Decisions
The intelligence engine works silently in the background, turning every interaction into insight.
Data Flows In
Every transaction, message, payment, and interaction feeds into the intelligence engine automatically.
AI Analyses Patterns
The system looks for trends, anomalies, and opportunities across all your business data.
Scores Update
Customer trust scores recalculate with every new interaction. You always see the latest picture.
You Get Recommendations
Clear, actionable insights appear on your dashboard with priority levels and suggested next steps.
Frequently Asked Questions
How is the trust score calculated?
Seven factors: payment speed (do they pay on time?), order frequency (how often do they buy?), order value (how much do they spend?), communication (do they respond to messages?), referrals (do they bring new customers?), returns (do they return items often?), and loyalty duration (how long have they been your customer?).
Can I change what the trust score measures?
Yes. You can adjust the weight of each factor. If payment speed matters most to your business, give it a higher weight. If referrals matter more, increase that instead.
What kind of insights does the AI provide?
Sales trends (which days and products are growing or declining), customer behaviour (who is at risk of leaving, who is ready for an upsell), inventory alerts (what is running low, what is overstocked), payment patterns (who pays late, seasonal cash flow trends), and engagement analysis (which campaigns work best).
Does voice transcription work with Nigerian accents?
Yes. The AI model handles Nigerian English, Pidgin, and accented speech. It is not perfect with every accent, but it captures the meaning accurately enough to extract action items.
Explore More Features
Financial Tools
Debt tracking, invoicing, inventory, and installment plans powered by the data intelligence analyses.
Learn more →Growth Tools
Use trust scores to power loyalty tiers and referral rewards automatically.
Learn more →Analytics Dashboard
The dual analytics dashboard where all intelligence insights come together visually.
Learn more →Ready to Let Your CRM Think for You?
Start your free trial today and discover insights hiding in your business data.